Shipping Billing & Return Policy
Shipping Billing & Return Policy – Effective 7/01/2017
**Instead of another long policy page filled with legal terms, we decide to give you a break, and do this page in a FAQ format!**
Do you ship to P.O. boxes?
- Yes….Madam? Sir?
How do I order one?
- It’s as easy as counting from 1 to 5 (okay I lied, just count to 3! 4 and 5 is recommended)
- Select your box, choose between “WOMEN’S BOX #” or “MEN’S BOX #” or get both ;D!
- Add the box to the cart, LOG IN, then CHECKOUT.
- Fill out all the details, and click ORDER.
- Proceed to enjoy some coffee, tea, beer, water, your drink choice.
- Open your awesome box and enjoy! Sign up for our newsletter for bonus tips, deals, and more extras!
- Please remember our WOMEN'S BOX & MEN'S BOX is a subscription based purchase only! We charge and ship new boxes to our customers every season (every 3 months).
Is there an additional fee for shipping orders?
- We charge a flat $6 dollar fee.
Can you ship bulk orders or pay in advance?
- Sorry! Due to limit quantities, we want everyone to enjoy the awesomeness, so you can only order 1 of each box per household.
How do orders ship?
- We ship our orders via USPS (United State Postal Service)
When will my order arrive?
- Depending on where you are located, orders should take anywhere from 2-7 Business Days.
How do I track my order?
- We are currently upgrading our tracking system. You can email firstname.lastname@example.org for any tracking order updates.
Can I send an order to a different address?
- Sure thing! Just make sure to enter the “different address” in the shipping address area when you checkout.
Do you offer expedited shipping?
- No! But! In the near feature, expect it!
Can I pay for an order with a different card?
- Sure thing! Just make sure to enter the “different card” in the billing area when you checkout.
Can I place an order if I'm not a Member?
- Sorry! You will need to log in with a Facebook or Google + account, or make a A-SORTED account with us to place any orders. But hey! Reading this sentence probably took longer to do that anyways!
Where do you ship?
- We currently only ship domestically within the United States (U.S.)
- If you are a fan, and not located in the U.S. Sign up for our Newsletters/A-SORTED List! We will be expanding internationally in the near future!
Why can't I place an order?
- Did you: Log in? Try to order more than 1 of each box? Check to see if the item is sold out? Use a valid Shipping/Billing Address? Use a valid credit card?
- Still not sure? Shoot us an email email@example.com, we can help!
Do I have to be home to receive my order?
- Nope! Go ahead and enjoy your day.
Do you ship to Military Addresses?
- Sure do! Thank You for your services!
Do you accept PayPal?
- Yes, we offer PayPal Express.
- Due to how PayPal checkout works, taxes and shipping may only show up after you log into your PayPal account.
What about taxes?
- Any sales tax will show up at checkout, once your zip code and shipping information is provided.
What about taxes for shipping and handling?
- Our $6 flat fee shipping includes all processing fees.
What’s your return, refund policy?
- We do not do returns nor refunds as all sales are final.
- BUT! We do believe in Customer Satisfaction Guarantee! Send us an email at CONTACT@A-SORTED.COM, we can work something out.
You guys suck! How do I cancel my subscription?
- HEY! Thanks for being honest :)
- Send us an email at CONTACT@A-SORTED.COM, and let us know how we can improve. We want to here from you ASAP!